FAQs

  • Depending on the nature of the problem, we advise:

    CALL US

    1) No water - Contact your water supplier or check online for issues in your local area.

    2) Water leaking - shut off your main water stop tap, these are usually located under the kitchen sink, under the stairs or a utility room.

    3) Power Outage - check to see if any of the breakers in your consumer unit (fusebox) have tripped. if you cant identify the cause, call us.

    4) Smell Gas? - Evacuate the building and call 0800 111 999.

  • We respect the privacy and comfort of our clients, so we do not expect our past clients to open their homes to prospective customers once a project is completed. However, we would be delighted to arrange a visit to one of our active construction sites, where you can observe our team in action and get a sense of our work quality and process.

  • PlumbSpark Limited provides a comprehensive range of construction services, including residential and commercial building, renovations, plumbing, and electrical installations.

  • You can request a quote by contacting us through our website or by calling our office. We’ll arrange a consultation to discuss your project requirements and provide a detailed estimate.

  • Yes, PlumbSpark Limited is fully insured, and we offer guarantees on our workmanship. Details of our insurance and warranties are available upon request.

  • Quality is our priority. We employ experienced professionals, use premium materials, and follow industry best practices. Regular inspections and client feedback are integral to our quality assurance process.

  • Absolutely. We have the expertise and resources to manage projects of all sizes, from minor repairs to large-scale construction and refurbishment projects.

  • Timelines vary based on the project scope and complexity. During the initial consultation, we’ll provide an estimated schedule and keep you updated throughout the project.

  • We provide a detailed quote outlining all costs upfront. We strive to stay within budget by planning efficiently and communicating transparently about any potential changes.

  • Safety is paramount. Our team follows strict safety protocols, adheres to health and safety regulations, and conducts regular safety training and inspections.

  • Yes, we can assist with the process of obtaining any required permits and ensure that all work complies with local building regulations.

  • We address unexpected issues promptly by consulting with clients and proposing practical solutions. Any changes to the project plan or budget are communicated clearly.

  • We encourage clients to visit the site. Regular site visits are scheduled to review progress, and additional visits can be arranged upon request.

  • We maintain open lines of communication through regular updates, meetings, and progress reports. Clients can reach out anytime with questions or concerns.

  • Yes, we can provide references and testimonials from previous clients. We take pride in our track record of satisfied customers and successful projects.

  • We source high-quality materials from reputable suppliers, ensuring durability and excellence in all our projects. We are also open to using specific materials requested by clients.

  • PlumbSpark is committed to sustainable practices. We consider environmental impact in our planning, use eco-friendly materials where possible, and implement waste reduction strategies.